Mobile Urgent Care: DispatchHealth

When Misty Ferreria and her husband got sick, they gave Dispatch Health a call. “Decided that it would be a better choice as opposed to sitting in a doctor’s office or a convenient care for a long period of time amongst other sick patients or we’re taking whatever we have into that setting.”

Lee Health partners with Dispatch Health to make care more convenient for everyone. “We bring the care to the home. We provide acute care in the home, you know back in the day when people would come and visit their patients,” said Dispatch Health Nurse Practitioner Kelly McKenna.

She can treat a wide variety of conditions from the patient’s home. “Upper respiratory infections, COPD, exacerbations. We do carry a nebulizer with us, palpitations; we do carry an EKG so we can identify any arrhythmias. We can also help with pneumonia, we can see extremity injuries.”

Ferreira put in her symptoms online and received a call to schedule an appointment in less than 10 minutes. A nurse practitioner and a tech came to her house. “Took our vitals, did all the testing they needed to do, and within moments gave us the results and we’re on their way out.”

The cost depends on your insurance, but the co-pay is similar to what you would receive at a Convenient Care. “Definitely was a great experience just being in your own home and not to have that extra added stress,” said Ferreira. “Anything that doesn’t warrant an ER visit, we will be using them.”