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Patient and Family Resources

Welcome to Lee Health! As we strive to make your experience with us as comfortable as possible. Learn more about us and the variety of resources we have available to you and your family.

We understand that exceptional medical care is only one piece of your family's healthcare. Whether you’re visiting for an outpatient appointment or are planning for an extended stay, you and your family can take advantage of support services and resources designed to help you care for your family and yourself.

Our Hospital Locations

At Lee Health we understand how important it is to have quality care close to home. Find information here about services offered, parking and transportation, visiting hours. and more for each of our hospitals.

Preparing for Your Visit

At Lee Health, we recognize that important choices must be made when selecting a hospital, and we appreciate your confidence in us. Our entire staff promises to work hard to meet all of your (and your loved ones') needs and expectations — before, during, and after your stay.

Patient Quick Links

Click a link below to learn more about available resources

New and Current Patient Next Steps

Let's Talk Kids

Your child has been released from the hospital and you have questions about what is next. We invite you to use this section to learn more about us and the services that we offer to parents. We offer resources to help parents from the time their child is born to adulthood.

  • Autism Certified Care Options at Lee Health

    Lee Health's Golisano Children's Hospital is proud to be certified as an Autism-friendly hospital.

  • Parent Resources

    We invite you to use this section to learn more about us and the services that we offer to parents. We offer resources to help parents from the time their child is born to adulthood.

Child Life Program: Supporting Healing By Reducing Stress

A key part of our comprehensive and compassionate care is our Child Life program, designed to help children understand and cope with medical treatment. Child life specialists will be here for your child every step of the way by communicating through play, connecting on their level, and making them as comfortable as possible.

  • Child Life Services

    Putting the needs of children first by focusing on psychosocial care and emotional well-being

Need to reach out to us?

Information & Resources

Whether you're a Lee Health patient or visiting a friend or loved one, we want to make your experience with us as comfortable as possible. Use the pages in this section to learn more about our patient and visitor services.

Send Gifts and Flowers to a Lee Health Hospital

  • Gift boxes

    Gift Shops

    You can find that perfect gift shop to help your loved one feel better at gift shops in the lobbies of all of our hospitals.

  • Get well letters for patients

    Send a Get Well Card

    An email or a get well card can really brighten a patient's day. Here's how to do it.

Making a Difference

We recognize that patients and their families are knowledgeable members of the care team and we want to include their unique perspectives and valuable feedback about their experience at a hospital. Provide your feedback to us and learn more here about the PFAC's at Lee Health.

Did a member of our team provide you with exceptional care or service?

Nominating a Lee Health team member for an award is a meaningful way to recognize and appreciate individuals who provided you with exceptional service and care. Learn more here about the different awards at Lee Health.

Lee Health Patient and Family Advisory Council (PFAC)

A Patient & Family Advisory Council partner’s patients and families with members of the healthcare team to provide guidance on how to improve the patient and family experience. Lee Health is committed to partnering with our community to seek ways to deliver exceptional experiences in the services we provide. Learn more about Lee Health PFAC and how to become part of these initiatives.  

  • Lee Health Patient and Family Advisory Council (PFAC)

    At Lee Health, our Patient & Family Advisory Councils partner with Lee Health physicians, nurses, administrators and team members to help improve the quality of Lee Health’s care for patients and family members. Become a patient and family advisor here!

Magnet Recognized Care at Lee Health

At Lee Health, our nurses are at the heart of our organization and vital to the delivery of exceptional, compassionate, patient-centered care. Through their continued dedication to exceptional care, we are honored to receive Magnet Recognition; The highest and most prestigious distinction that a healthcare organization can achieve for nursing excellence. Learn more about this prestigious honor and our continued commitment to excellence.