Language Assistance
It’s all about communication! Our hospital staff and patients must talk openly and honestly to ensure the best care. Please let your nurse know if you need language assistance.
Language Services
People from all walks of life, backgrounds, and cultures make their home right here in Southwest Florida. Lee Health believes in sensitivity and respect – especially since cultural and language barriers affect the delivery of safe and effective care.
That’s why our diversity team provides language services at no cost to our patients. That includes:
- Staff interpreters and dual role Interpreters in Spanish and Haitian Creole at all hospitals.
- Phone interpretation service with more than 170 available languages and video remote interpreting (VRI).
- On-site interpretation, telephone, and video remote interpreting services in American Sign Language.
Lee Health staff members will make every effort to provide qualified interpretation services or other methods of communication to community members and their companions who speak limited English or are deaf, blind, visually impaired, or have trouble hearing. For more information or to schedule an interpreter, you can also call 239-424-3806.
Frequently Asked Questions
How do I get an interpreter?
Please let us know if you need an interpreter when you schedule your hospital appointment or service. Visiting one of our Emergency Rooms? Please tell the hospital staff that you need an interpreter as soon as you arrive.
Can my relative or friend be my interpreter?
Lee Health wants your friend, family member and or companion to be there for support during your time with us. But to ensure quality care and to avoid any sort of confusion or miscommunication,they cannot act as your interpreter.
Ayuda Con El Idioma
Nosotros reconocemos que la comunicación entre el equipo del hospital y los pacientes es vital mientras se proveen los servicios del cuidado de la salud. Si usted necesitara ayuda con el idioma, por favor, déjele saber a su enfermero(a).
Además, esta guía para el paciente está disponible en español, alemán y francés.
Sprachhilfe
Wir sind uns bewusst, dass Kommunikation zwischen unserem Spitalpersonal und den Patienten als Bestandteil des Gesundheitspflegedienstes von aeusserster Wichtigkeit ist. Sollten Sie Sprachhilfe benoetigen, lassen Sie dies bitte unsere Pfleger wissen.
Zusaetzlich ist dieser Patientenfuehrer auf deutsch, franzoesich und spanisch verfuegbar.
Assistance en Langues
Nous reconnaissons que la communication entre notre équipe d'hôpital et les patients est vital pour fournir des soins de santé. Au cas où vous aurez besoin d'assistance en langues, s'il vous plaît, faites-le savoir à votre infirmière. En plus, ce guide pour patients est disponible en français, allemand et espagnol.