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Understanding Your Bill

We know that hospital billing can be confusing, so we want to make our billing process and policies as clear as possible so you know what to expect. If you have more questions or prefer to talk to us over the phone or in person, click here to request a callback or appointment. We have specialists at all hospital locations.

Need help paying your bill? Visit our Financial Assistance section to learn about discount programs.

Please note: If it has been more than six weeks since your hospital stay and your insurance has not yet paid its share of the hospital bill, please contact your insurance provider to expedite payment. If your insurance plan does not pay, you may be liable for full payment of the bill.

Lee Health is sending bill-pay text messages, and bills can be paid with Apple or Google Pay through MyChart. Click here for an example of the bill-pay text messages that Lee Health is now sending to our patients. Click here for another example of the text message, highlighting the process for paying the bill via text. Remember, we will never ask for personal information beyond first and last names within these billing text messages.

Patients can update how they receive notifications (emails, texts or MyChart app notifications) or turn them off entirely through the Communication Preferences page in their MyChart account or by working with staff who can help update them.

Lee Health is also now accepting Apple and Google Pay payments through MyChart. These mobile payment options are only accepted through MyChart, not at the hospital or practice terminals at this time. 

Billing information